Crystal Glass Canada Ltd in Leduc, AB Closed now

Reviews about Crystal Glass Canada Ltd

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  2019-10-08, by Dave Walker
  I had a windshield replaced a while ago. That was the last straw with all the issues I had with this place. The idiot that is the manager in the back is a "Red Green" type person who repairs everything with double sided tape! They chipped the roof on my vehicle, then claimed from 10 feet away that it was "rusted & had been like that for awhile". No one's eyes are that good, so he knew they did it and wouldn't admit it. There were 2 nicks in the front doors where they'd be standing when installing the windshield. The driver's side armrest (leather) was scratched. The outside trim was put back on with double sided tape, I found out recently because they broke all the clips off. The trim was also twisted and had to be repaired. They broke the wiring harness and claimed it was "worn out". How does a non-moving part "wear out"? They replaced that. They didn't replace the windshield weatherstrip either. I know my vehicle very well and wash it often so I would notice nicks, chips and dents. None of this damage was in existence before I took it to them. They left my partner's car running, in the parking lot, unlocked. Any complaint we had was quickly dismissed with ridiculous excuses, repeated over and over, by the shop foreman, who appears to be very incompetent. We will never take a vehicle there or recommend it to anyone.